COVID19 Update – COVID Safe Plan

We remain open during Melbourne Stage 4 Lockdown

Jake Removals is currently operating as an Essential business therefore moving houses is still permitted during this COVID-19 Stage 4 restrictions in Melbourne. To help the government minimise or stop the spread of coronavirus. We are taking immediate action throughout our company to protect all staff and customers. We trust you will support us in these efforts and we really appreciate your understanding during this time.

We are doing the following actions:

  • Is it essential? – We ask our customers to consider if your move is essential for you at the moment. If not, we suggest you book this move after the scheduled end date of the stage 4 lockdown.
  • Please clean all high-touch areas, like door handles and doorknobs, with disinfectant or soap before our staff arrive. Also please disinfectant hard surfaces on your furniture items.
  • We require all of our customers to wear their masks or facing covers and keep extra distance when our staff arrive at the property and during the move.
  • Normally, we allow our customers to assist with the handling of items to speed up the moving process. Currently, this is not an option in order to maximally protect our staff and our clients.

We reserve the right to cancel any job where our movers feel at risk, as this is a public health issue.

Please lets us know as soon as possible if:

  • If you have symptoms of fever and/or respiratory infection (cough, difficult breathing), we ask you to contact us immediately to reschedule or cancel your booking until you have sought medical care, and your symptoms have fully resolved.
  • If you have recently been anywhere overseas, you must contact us to reschedule the booking after at least 14 days after arriving in Australia.
  • If you are tested COVID-19 positive, we ask you to contact us immediately to cancel your booking.
  • If you have been in recent contact with a known case of COVID-19, you must contact us to reschedule and postpone the booking for at least 14 days.
  • We have implemented contactless requirements which minimise the risk to our customers and staff.

We are taking actions to reduce the risks:

  • We supply high quality face masks to all staff members and ask them to wear them from start to end, but may remove them while doing aerobically strenuous activities (such as carrying very heavy items, or going up or down flights of stairs.)
  • We ask all staff to clean their hands frequently by using hand sanitizer and water and soap when possible.
  • We are requiring all staff to use hospital grade disinfectant to spray and clean our vehicles at the end of each job.
  • Keeping staff up-to-date with Australian Department of Health Advice on good hygiene and social distance.


I live in Melbourne, can I still move to new house during this Stage 4 lockdown?

Yes. You are still able to move to a new house if you had already arranged to move, but the curfew hours still apply. You should also take extra steps to stay safe including wearing a face covering. (Source: Department of Health and Human Services Victoria)

If I’m moving house, can I use a removalist?

You may use a removalist. Friends and family can only assist someone in another household to move house where care and supports is required due to age, infirmity, disability, or because of their health. (Source: Department of Health and Human Services Victoria)


If you have any questions or concerns, give us a call on 0433 955 908 or email: If you want to make a moving quote or booking, you can make Online Quote

Jake Removals Remains Open During Melbourne Stage 4 Lockdown