Sharing Two Furniture Removals stories From Our Happy Customers
Case 1
Healesville to Lilydale
When speaking to our new client Mandy and booking the job in we were told that she has been waiting for her home to be finished and now it is the time to move in. Unfortunately, Mandy had to re-schedule a few times due to her new home being flooded when the works were being completed by builders. When Mandy called us and explained her situation, she was quite stressed that she wouldn’t be able to move on the day that her house would be finally ready as our dates were booking quite fast. When Mandy finally got confirmation of handover and could move in, we managed to get her the booking date and time she needed. Mandy was very grateful for the moving experience and was appreciative that we could accommodate her moving date a few times for her. Mandy also left us a lovely google review about the move and flexibility which we all appreciate here at Jakes Removals. We truly value her feedback and are glad to have been part of her moving journey.
Case 2
Malvern East to Oakleigh
One of our teams of 3 recently moved a 4-bedroom home for our client Janel. On the day the team quickly realised that some of the furniture would be quite heavy and challenging to navigate up two flights of narrow staircases and hallways. The guys mentioned to Janel that our estimated time wouldn’t be long enough (8 hours) due to the stair issues, the client was very understanding, and the job went very smoothly. The team were able to dismantle all the furniture at pick up and get the furniture upstairs and re-assembled at drop off. Janel mentioned that “Everything was moved, dismantled & put back together in their correct areas, by experienced & conscientious removalists, which made a largely stressful day run very smoothly. Well done team!
Jake Removals Melbourne, 20 years industry experiences, professional removalists in Melbourne, piano movers. Contact us on 1300 766 658 or get a free quote online.