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When Covid Strikes – Quick Response From Jake Removals Melbourne

Since the onset of COVID-19, everyone’s life has changed. The way we do business has particularly changed, with a lot more attention being paid to hygiene and health. As such, it is now commonplace for employees to be unavailable on short notice, forcing businesses to be flexible and adaptable in ways they wouldn’t have to before.

For instance, a key member of the operations team can suddenly test positive for COVID-19, leading them to get quarantined or even hospitalized. Alternatively, they could unwittingly have been in contact with someone who has tested positive, forcing them into isolation and mandatory testing.

Case in point, we recently had a team member miss moves because of a COVID-19 related case. This particular team member had unknowingly had dinner in the same restaurant as someone who ended up testing positive for COVID-19, classifying them as a close contact. As such, they couldn’t show up the next day for moves and had to stay home until they got a negative test.

However, all was not lost – our admin team responded swiftly. They quickly organized a backup team to do all the moves for the day, effectively avoiding any delays. This is a testament to the fact that we have an organized and highly competent team. Our staff is highly communicative and collaborative.

Ultimately, they have each others’ backs and are willing to go above and beyond to ensure that all our clients’ moves go safely, smoothly, and on time.

If you have the requirements for moving houses and self-storage solutions, please call Jake Interstate Removalists Melbourne at 1300 766 658  or you can get an Instant Quote Online.