Customer Review – The Easy Way to Move with Jake Removals Melbourne
Big Thank You to Jake Removals & Storage Melbourne for a Smooth Transition from Beaumaris to Brunswick – my new home!
Customer Review – A Remarkable House Move with Jake Removals Melbourne
Saying Thanks to Jake Removals & Storage Melbourne for Turning My Move from Tarneit to Fairfield into a Seamless Experience!
Customer Review – Exceptional Furniture Removals Experience From Jake Removals Melbourne
Thank You Again To The Team At Jake Removals & Storage Melbourne For Making My Move From Tarneit To Parkville So Smooth And Stress-free!
Customer Review – Moving Experience By Jake Removals Melbourne Was Professional, Courteous, and Efficient
Thank You Again To The Team At Jake Removals & Storage Melbourne For Making My Move From Tarneit To Parkville So Smooth And Stress-free!
Customer Review – Fast And Reliable Office Move Job Done By Jake Office Movers Melbourne
Moving spaces is always a daunting task. It is doubly so when you’re moving office spaces and every piece of equipment needs to be handled with the utmost care.
Customer Review – A Smooth Moving From Ormond to Parkville By Jake Removals Melbourne
I examined dozens of online evaluations before settling on Jake Removals, and I am glad i made the right choice.
Handling Unexpected Occurrences During Move From Storage Facility To Richmond
While moving is already quite stressful, unexpected occurrences can make things even harder. For instance, when moving a recent client from one neighborhood to another, something odd happened – the client realized that they had misplaced the keys to the new home. And while this almost never happens, we were equipped to handle the situation.
Since we have a storage facility, we had to store their items there while they stayed in a hotel and worked on getting replacement keys. And as luck would have it, after a day’s delay, we were back in action. Of course, the client had to spend more money than they had originally expected, but there really wasn’t any other choice considering it was too late to go back to the old home.
Ultimately, it was a tough situation that our team handled with grace and poise. After being informed of the change of plans, the moving team quickly went to the storage facility and safely unpacked the luggage. And when it was time to move to the house in Richmond, the same team handled the move. Using tools like ramps, doilies, and bubble wrap, they ensured that even the most fragile of items arrived and were unpacked safely. After all the back and forth, we were happy to be able to maintain high-quality customer service.
The customer was so relieved that they not only tipped us but also referred us to other clients. Ultimately, it is our versatility and highly transparent communication that allows us to navigate such unexpected situations.
If you have the requirements for home and office removals, piano removals or storage solutions, please call Jake Removals Melbourne at 1300 766 658 or you can get an Instant Quote Online.
Moving from Point Cook to Yarraville By Jake Removalists Melbourne
If there is one thing we pride ourselves in, it is putting our clients first. That’s why we always give them a choice between cataloging their luggage themselves or inviting us to their homes to do it for them. But with this freedom comes one challenge – sometimes a move requires more trips than what the client had expected. And in such situations, it is up to us to adapt quickly.
In fact, we had to deal with such a case just recently which was moving from Point Cook to Yarraville. A client procured our services and planned to start at 3 pm. It was sure they would only need one 10T truck which is the largest truck we have. However, we were all shocked on the day of the move when we discovered that we would need to do a second trip.
We had no choice but to schedule the next trip for the next morning, even though it was a public holiday. And while it was a tough feat, our dedicated team carried out the move successfully. They picked the remaining items at 8:00 AM and delivered them to the new house by 4:00 PM. Of course, we had to compensate them extra for working on a holiday but we happily did so.
Ultimately, our team aims to provide great customer service at all costs. Needless to say, the client was satisfied and even procured our services when they needed to move again. So if you’re looking for a moving team that quickly adapts to life’s curveballs, don’t hesitate to get in touch.
If you have the requirements for home removals, piano removals, office relocation, or storage solutions, please call Jake Removals Melbourne at 1300 766 658 or you can get an Instant Quote Online.
Interstate Moving from NSW to VIC By Jake Removalists Melbourne
As we have said before, moving from one state to the other is grueling for both customers and movers. But it is such strenuous situations that separate the amateur movers and the experts. Interestingly, we just recently encountered this.
A client was looking to move from Windsor NSW to Waterways in Melbourne Victoria on short notice. He had just gotten a new job in Melbourne and had to pack up his family and leave immediately. Essentially, we had only a few days to get everything done. And to make matters worse, the client lived in a big home with 4 bedrooms.
To say that things were hectic is an understatement. Ultimately, the only thing that got us through is the fact that our company has a clear outline of what needs to be done in case of such emergencies. So we quickly followed our procedures.
First of all, we sent someone over to the client’s house to take inventory of all the client’s belongings, especially the large items. This helped us determine how many trucks, drivers, and packing materials we would need. Also, we had an agreement with the client on the items that they would need to pack themselves before the moving date.
This was aimed at reducing the amount of packing time required for the move. And since we had let everyone know their responsibilities beforehand, the move went rather smoothly. Our movers Melbourne arrived at the client’s house early in the morning and were done loading the trucks by 9:00 AM.
More importantly, everything was carefully loaded and wrapped adequately to ensure that it remained safe throughout the journey. Within 15 hours, they were already in Waterways unloading the truck. All things considered, we were able to surpass the client’s expectations, something that made him recommend even more clients to us.
If you have the requirements for home removals, piano removals, office relocation, or storage solutions, please call Jake Removals Melbourne at 1300 766 658 or you can get an Instant Quote Online.
Moving from Reservoir to Berwick In The Rain By Jake Removalists Melbourne
A large part of life’s novelty lies in its unpredictability – its ability to change in a second. But this doesn’t go down so well when it comes to the weather, especially when you are in Melbourne. This is the worst time for you to even see a hint of rain. Fortunately, Jake Removals Melbourne is usually prepared for such unexpected circumstances.
For instance, our Melbourne removalists recently successfully moved a customer from Reservoir to Berwick in the rain. Both we and the clients had counted on it being a sunny day when all hell broke loose. Fortunately, we always pack a lot of moving blankets and plastic wrap with us.
As such, it was easy for us to adequately wrap the client’s belongings in a way that made them waterproof. What’s more? We used some of the moving blankets to line the house’s doorway so that we could move in and out without getting water everywhere.
But what really helped us was the fact that we had enough staff onsite to make it possible for some to permanently stay outside and others permanently inside. This way, those who were inside could quickly pass items to the ones outside without much back and forth.
Also, Jake Removals were lucky in that the client’s compound had a sheltered area where we could pack the truck and quickly load it without having to be in the actual rain. All these factors combined ensured that all the client’s property remained clean and dry throughout the loading process.
And even when we were on the move, we were not worried about any leakage since our trucks are usually fully waterproof and regularly maintained. Needless to say, the client was thrilled when we safely got all their belongings to their new apartment and promptly unpacked them. Not only did he give us a good review, but he also sent a lot of referrals our way!
If you have the requirements for home removals, piano removals, office relocation, or storage solutions, please call Jake Removals Melbourne at 1300 766 658 or you can get an Instant Quote Online.
