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Always be prepared-How does Jake Removals deal with a hard situation

Always be prepared-How does Jake Removals Melbourne deal with a hard situation

Working in the moving industry requires a lot of resilience and dedication. You need to push through and deliver results even when the odds are not in your favor. The truth is, even those who have been in this industry for as long as we have face some challenges along the way.

For instance, just a while ago, a logistical problem threatened to negatively affect a project we were working on. A client had just scheduled a move with us when something unexpected happened. On their way to the customer’s place, our team’s truck broke down, leaving them stranded on the side of the road.

Fortunately, Jake Removals Melbourne has trained all our movers on how to deal with such situations. As such, they called us immediately and we sent out another truck and team to the client’s place. While this did delay the move by a few minutes, since we always leave early anyway, the lag wasn’t that big.

As for the truck that broke down, we organized for it to be towed and repaired. Also, we ensured it got a full assessment to keep this kind of thing from happening in the future. At the end of the day, the moving team still managed to get all the client’s belongings packed, moved, and unloaded in good time.

If there is one thing that this experience taught us, it is to always be prepared. Ultimately, it is this preparedness that impressed our client and pushed them to give us a glowing review.

Call Jake Removals Melbourne at 1300 766 658  or you can get an instant Quote Online.

 

Jake Removals Melbourne